E-Trading

Changes at Zurich

Following an operational review, Zurich has announced changes to the structure of its general insura...

Imarket Q&A

The industry initiative imarket is an e-commerce portal that offers intermediaries access to a broad...

A bright idea

Eighteen months ago H&R Insurance Services took the decision to outsource its claims function to an external provider for the first time. The broker explains the reasons for taking the decision to outsource, and how it has worked out in practice

Aon warning

Aon has warned that residential conveyancing continues to represent the highest number of negligence...

The need for speed

Industry research highlights the fact that the motor insurance market is becoming tougher. With cost inflation and policy deflation, as well as meeting the demands of regulatory bodies, the insurance industry is having to reassess how it can get back on…

A sure-fire winner

White labelling is experiencing something of a renaissance, with 40% of brokers showing an interest in launching their own-brand personal lines schemes. Sarah Hills discovers that this is an excellent strategy to help small to medium-sized firms compete…

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