Groupama to centralise claims operations
Claims director Phil Bird says "careful phasing" of any move should avoid disruption to intermediaries and their clients
Following the completion of a detailed strategic review, Groupama Insurances has announced proposals to reorganise and re-engineer its UK general insurance claims operations.
If confirmed, the plans will bring together personal and commercial lines claims handling into the company’s personal lines claims centre in Port Solent, near Portsmouth, resulting in the phased closure of its commercial lines claims centre in Borehamwood.
It is currently proposed that the transfer of work to Portsmouth
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