The challenge ahead

Trevor Latimer looks at the lessons to be learned from a trying year for adjusters in order to improve the response of all arms of the industry to crises

Following a relatively benign winter forecast, the beginning of 2007 saw many loss-adjusting practices in bullish mood and poised to deal with what was forecast to be one of the worst Caribbean Cat seasons in recent memory. Little did we know that the January gales were only a portend of things to come and that, just when we should have been reviewing airline timetables for flights to the beleaguered Caribbean islands, we would be juggling resources to cope with similar issues much closer to