Fair treatment, fair questions

Having talked to fellow members at The Chartered Insurance Institute Members' Roadshow, there are so...

Having talked to fellow members at The Chartered Insurance Institute Members' Roadshow, there are some questions I would like to put forward on the subject of CII code of ethics and conduct: conflicts of interest and treating customers fairly. As an insurance broker with the duty of putting the interests of the insured before all other considerations, but without being unfair to the insurers, the following matters come to mind:

Insurance is founded on the bilateral duty of utmost good faith

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