Straight to the core.

Duncan Boyle does some plain talking to Catherine Tennant, explaining the need for the industry to stop the price wars and to get back to the core issues.

The collapse of Independent Insurance is a sad but salutary lesson
for the UK insurance industry, believes Duncan Boyle, managing director of
UK Commercial at Royal & SunAlliance. For too long, he says, the industry
has been competing on the lowest common denominator - price - and
ultimately something had to give. On this occasion Independent, one of the
worst offenders of systematic underpricing, was that something.


"Pricing is the Achilles' heel of the industry. We always end up coming
back to