ipadfaq
FAQs
Is the Insurance Age app free?
Does the app edition contain everything the print magazine contains?
Once I have finished with an issue, how do I delete it from my iPad to save space?
Problems with links and downloads?
Is the Insurance Age app free?
Yes, the app is completely free of charge. You simply need to visit the app store to download it.
Will I only get the latest edition of Insurance Age or will I keep all the back issues I've downloaded?
You'll keep every issue you download, building up an Insurance Age library of editions you can access at any time.
Does the app edition contain everything the print magazine contains?
Yes, each month Insurance Age will be reformatted to make the most of iPad functionality while retaining its familiar feel. It will contain all the articles, charts and images from each month's print edition.
Once I have finished with an issue, how do I delete it from my iPad to save space?
Simply go to the issues screen and tap on the 'library' tab. Then select 'edit' and you can delete any issues from the screen.
Problems with links and downloads?
Double check you have an active internet connection (either Wi-Fi or 3G) and ensure you have the latest operating system installed. It is likely that this could be affecting the performance of your device - you can download the latest version from iTunes.
Alternatively, if you are running off the latest software try uninstalling the app and re-installing it, or deleting the issue and attempting to download again. You could also try closing all other apps as they may be slowing the performance of your iPad.
If you are still experiencing problems email us at cs@incisivemedia.com and describe the location of the broken link or download problem (or quote the text, issue and page number if featured in the magazine).
If you have a comment or suggestion about the Insurance Age ipad app, or a query that isn't covered in the frequently asked questions above, please email cs@incisivemedia.com.