InsurTech Futures: Brokers urged not to sit on the side-lines
Experts say there is already potential for significant disruption by InsurTech in the personal lines market.
Brokers have been warned their traditional role in the market is set to change because of InsurTech and emerging technologies.
Matthew Unsworth, chief operating officer at Arthur J. Gallagher-owned Pen Underwriting, told Insurance Age that there is already potential for significant disruption in smaller personal lines business, primarily driven by customer expectations from simple retail transactions.
“There will be a strong pull from the customer to get that level of convenience in their
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