In-depth - cyber: Protecting customers

Aviva’s Pete Holmes on how brokers can protect themselves and their clients from cyber attack

Since the Coronavirus pandemic took a hold on the world, and businesses saw dramatic impacts on how they would normally provide for their customers, cyber crime has increased dramatically. With business systems and networks stretched, and with staff moving to work from home, criminals have taken advantage of the vulnerabilities this has introduced. 

With companies adapting to new ways of working, it’s been of highest importance to establish adequate protections and effective cyber risk