Martin McLachlan - Master of standard protocol

Andrew Tjaardstra met imarket's central figure Martin McLachlan, managing director of Polaris, in London to discuss the imarket initiative being touted as the final link in the chain of brokers' technological needs

Technology lies at the centre of a battle involving insurers and brokers to gain small to medium-sized enterprises as customers. Gaining quick access to quotes cheaply and at any time is becoming vital for brokers in an increasingly competitive market.

McLachlan, who is a fellow of the Chartered Insurance Institute and has an MSc in computer science and an MBA, is working harder than ever at the fulcrum of one of the largest industry technology-driven projects to date. Although he may not be

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