Broker Management Forum
In the recent debate, our panellists discussed managing client expectations across market cycles
Richard Adams: As we are in the thick of another soft market, it seems a good place to start by looking at the thing that poses a challenge to brokers in communicating varying insurance costs to clients. What are the panels views?
Paul Dickson: The insurance industry is subject to these cycles and the position we are in right now is no different to what we have seen before.
Catherine Taylor: I agree it is inevitable, it is basically market forces. The cycle comes round, it is not a surprise to me
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