Roadshow Soundbites.

Patrick Snowball, chief executive, Norwich Union, said: "We haven't lost capacity - some brokers now...

Patrick Snowball, chief executive, Norwich Union, said: "We haven't
lost capacity - some brokers now have between 30% and 40% of their
business with us. We have to be very careful not to stumble on competition
laws. We take advice on every aspect in case we inadvertently stumble over
the line."


Ken Wallace, intermediary business director, Norwich Union, said: "I'd be
the first to say our service is not good and its got to get better. But
you've got to remember we integrated 2 million personal lines

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