Insurance Cares: FCA calls for “meaningful change” for vulnerable customers

elderly-hand-care

Christopher Woolard calls on sector to work together to help customers with pre-existing medical conditions gain access to insurance.

Financial Conduct Authority (FCA) director of strategy and competition, Christopher Woolard, has warned that some customers, particularly those who have had cancer, struggle to get access to insurance with regard to travel cover.

He called on the sector to take part in a wider discussion around how vulnerable customers with pre-existing conditions get insurance.

Marginalised
In a speech launching a call for feedback on consumer access to insurance Woolard stated: “We’ve seen consumers who had

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

FSCS gives first insight on increasing levy to £394m

The Financial Services Compensation Scheme has indicated its levy for 2025/26 will rise to £394m from £265m this financial year as it cited having lower surpluses to carry forward and offset bills – a factor that has benefited brokers for two years in a row.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: