In focus: Digital transformation – what it means for the insurance industry
Technology is transforming the business of insurance
According to Ernst & Young, technology is the number one external force impacting today’s insurance market. Technologies such as social media, telematics and analytics are redefining our market, and raising customer and employee expectations.
All of us are experiencing a more connected life in a more connected world. And those connected experiences are impacting the expectations of insurance consumers across our industry.
Over the last few years, we have also seen growing interest in our
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