Biba 2018: FCA pledges “perennial” client money focus
The regulator spoke at a panel session on how customers are at the heart of the broker business at the Biba conference.
The Financial Conduct Authority advised that oversight of how brokers handle client money is a continual focus at a seminar exploring ‘Customers – at the heart of our business’.
The session at the Biba 2018 conference examined the latest customer issues from the perspective of the FCA, the Financial Ombudsman Service (FOS), and the Financial Services Compensation Scheme (FSCS).
Asked if how brokers handle client money was a concern following One Call’s recent fine, Keith Jackson, director of
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Broker
Zurich to launch network trading branch for mid-market in Q3
Zurich is building a mid-market business servicing centre for network members to go live in the third quarter, Insurance Age can reveal.
Biba 2025 Countdown: Aurora’s Tom Willmore
With the 2025 British Insurance Brokers’ Association conference only just over a week away Tom Willmore, broker distribution lead at Aurora, offers up offers useful tips to keep delegates moving and well fed with pies, as well as why the mantra ‘quality over quantity’ remains key to getting the best out of the event.
Biba reiterates IPT cut call ahead of conference
The British Insurance Brokers’ Association has repeated its call for a cut in insurance premium tax as it unveiled new research.
FUW targets A55 corridor with new commercial venture
Aberystwyth-headquartered agricultural specialist broker FUW Insurance Services is rolling out a business-targeted venture, FUW Commercial.
Biba 2025 Countdown: Collinson Insurance’s Jo Shorthouse
Collinson Insurance’s business development lead Jo Shorthouse doubles up on comfy shoes, nominates Ecclesiastical’s Richard Coleman as insurance’s answer to Gareth Southgate, and believes brokers should embrace the opportunities afforded by AI.
Premium finance costs ease ahead of FCA report
The cost of home and motor premium finance has fallen in the past six months, according to research by Pearson Ham.
Macclesfield broker targets doubling in five years after six figure investment
Delta Corporate Risk has snapped up a book of business and set its eyes on doubling in size over the next five years after getting a six-figure investment from a new backer.
Ex-broker bosses beaten in mayoral elections
Two former broker bosses have lost in their attempts to become mayors following yesterday’s local elections.