Opportunity for brokers to drive change in motor insurance
By Bits' Callum Rimmer encourages brokers to step in after survey reveals gap between what motor insurers are offering and what their customers want.
There is an opportunity for brokers to step in and drive change after a survey revealed that drivers of all ages are increasingly unhappy with their motor insurers, according to By Bits founder and chief executive officer Callum Rimmer.
As previously reported, a study from technology platform By Bits, part of pay-as-you-go insurance provider By Miles, has showed that motor providers need to change to meet customer needs, while only 11% of insurers said they are actively making changes to their
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