Review of the year: Gallagher's Gary Fletcher
Gary Fletcher, managing director of the South, UK Retail, tells Insurance Age about how brokers have continued to support businesses across the UK in 2021.
Gary Fletcher, managing director of the South, UK Retail, at Gallagher, considers the past 12 months.
What’s been the most surprising thing in insurance in 2021?
I think the way the industry has continued operating in such challenging circumstances has been second to none. When the pandemic started back in March 2020, I don’t think anyone envisaged as we reach the end of this year that we would be where we are – I for one expected it all to be behind us by now….wishful thinking.
But as an
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