Year in Review: Arch's SVP, Mike Bottle
Mike Bottle, SVP, strategy & distribution of Arch Insurance UK regional division, looks back on 2021 and talks about the lessons he learned this year.
What’s been the most surprising thing in insurance in 2021?
I have been pleasantly surprised by how our industry, which at its core is a people business, has not only adapted to a virtual working environment but thrived in it. Our broker relationships are in many ways stronger because of the increased frequency of communication this has facilitated and necessitated.
Despite the successes of the virtual working environment, we still believe that the value of face-to-face trading in such a
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