MGA “has to own its claims proposition” – Partners& boss
A panel at the Managing General Agents Association 2024 conference explained MGAs need to create a better claims proposition and own it.
During the trade body’s event on 10 July, delegates had also heard from Lisa Sturley, head of department of market interventions, insurance at the Financial Conduct Authority, who warned insurance firms about outsourcing claims to third parties.
Speaking in the Deepening the Broker Partnership session Sarah Giles, a managing director at Brown & Brown, said: “To make [MGAs have] the better proposition for the end customer we need a bit of a better claims proposition. It’s convoluted at the moment
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Insight
Partners& buys second loss adjusting firm
Partners& has purchased Bickley Chartered Loss Adjusters, a firm providing a full range of adjusting services and disciplines across both domestic and commercial markets.
MGA expands with London office launch
Managing general agent Giant Insurance has launched an office in London, the fifth for the company.
Howden acquires £60m premium broker
Howden has purchased UK health and life insurance broker Help Me Compare Group (which trades as ActiveQuote) and its subsidiaries, supporting Howden’s position in these UK markets.
Broker branches a key focus for Allianz in 2024, CEO Holmes promises
“I want to expand the amount of branches we have where we’re connecting with customers,” Allianz UK CEO Colm Holmes told Insurance Age.
People Moves: 5 – 9 August 2024
Follow the latest insurance personnel moves.
Allianz UK grows GWP and profit as COR improves
Allianz UK boosted gross written premiums by 5.5% in the first half of the year to £2.21bn as operating profit jumped by £62m to £174.8m.
FCA sweeps further into green on authorisations services
The Financial Conduct Authority upped its authorisation services delivery in the categories affecting brokers during the first quarter of the financial year.
Q&A: Seventeen Group CEO, Paul Anscombe
The boss of Seventeen Group, Paul Anscombe, tells Insurance Age about getting to 10 deals this year, the firm’s national reach and how innovation and specialisms are helping deliver organic growth at a business that has its eyes fixed on long-term independence.