Mystery shopper report
Welcome to Insurance Age's first Mystery Shopper report. Each month, we will be visiting neighbourho...
Welcome to Insurance Age's first Mystery Shopper report. Each month, we will be visiting neighbourhood brokers for a quick, and very unscientific, spot check in order to get a feel for their broking ability and desire to deal face-to-face. Although only a bit of fun, each will be marked accordingly, and each month's winner will receive our stamp of approval. Our ultimate mission is to find out whether high-street brokers are still alive and kicking. This month, our super sleuth travelled to
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