The more things change

The insurance industry must adapt to a continually changing environment, especially with regard to new advances in technology and consolidation in the market. However, has the very nature of the industry changed dramatically, or has it merely moved in time with seasonal demands, asks Martin Friel

Regardless of what the reality might be, people tend to look back on the past with rose-tinted glasses - and those in the insurance industry are no different.

According to some, the world of insurance was a very different place 10 years ago, and was a better environment for it. There was no Financial Services Authority (FSA) breathing down people's necks, and no newfangled technology to confuse matters. There was also a plethora of insurers serving the market, and a broking sector that was

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