What's it been like running a broker over the last two-and-a-half decades, through one revolution in IT and another in regulation? Matt Warner talks to a man who's done it: Jon Whiteley

Since 1979, governments have come and gone, and the economy has boomed, busted and boomed again. The modern workplace is a world away from the stuffier offices of the 1970s, when the most exciting technology to be seen was the boss's new digital watch.

Jon Whiteley has experienced the ups and downs of the industry at first hand, joining Provincial Insurance in 1976. By 1978, he had entered broking and in 1984, with Mrs Thatcher at the height of her powers, he set up his first brokerage. Now 47

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