Management: extra protection

Managing risks for our customers plays a pivotal part in developing strong, long-term relationships, argues Ashwin Mistry, and the process will also drive sustained profitability for brokers and clients

Risk management is such an important part of the way we interact with our clients today that one has to wonder why everyone isn’t doing it. The obvious answer is that the integrated managing of risks for a company isn’t initially an easy option for the broker, the client or the carrier. That, in turn, probably explains why so few businesses have a serviceable health and safety policy, let alone a rigorous business continuity plan.

Sadly many organisations come to appreciate the value of risk