Scam busters
With the news that Axa has set up a specialist anti-fraud team and begun investigating more than 400 motor accident cases in which fraudulent activity has been suspected, MichelleWorvell asks if the industry is winning the fight against fraud and what effect the recession is expected to have
Are we winning the fight against fraud?
Cath: I have been investigating the 'cash for crash' type scenario since 1992 and it was somewhere back then that we were seeing what we now believe to be the first suspect accidents identified to the UK insurance industry. In the following years I have seen an evolution of this type of fraud to the point where it has become incredibly organised. It is very sophisticated and we have to fight fire with fire. It is a problem that is not going to go away.
Dav
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