Brokers express grievances over Aviva’s stance on fleet

Aviva offices

Insurer accused of looking to “shed” its fleet business

Brokers have lined up to criticise Aviva’s “swingeing approach” to its commercial fleet business. In particular, the insurer’s so-called “broad-brush approach” to underwriting was cited as having no “rhyme or reason”.

Initial reports suggested the provider was looking to cut its fleet business by £100m, but this figure was subsequently denied by Phil Bayles, interim intermediary and partnership director.

Yet the challenge that Aviva faces trying to overhaul the performance of its commercial

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