NU establishes underwriting academy
Norwich Union has launched an underwriting academy to boost employee skills and improve service levels for advisers and customers.
The scheme is aimed at life underwriting staff of all levels and is designed to improve technical knowledge across the business area.
The move builds on the insurer’s successful service and claims academies introduced in April and May this year. Following positive feedback from a pilot in York during August 2007, the new academy has now been rolled out to 130 underwriting staff across York, Sheffield, Norwich and Stevenage.
It is designed to appeal to ‘students’ of all levels with different
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