New focus is on broker delivery says Groupama
Cathie Bruce, Groupama Insurances' new head of customer proposition has said that she is not looking...
Cathie Bruce, Groupama Insurances' new head of customer proposition has said that she is not looking to "re-invent the wheel" in her new position but will be concentrating on the delivery of service to its brokers.
"I am not here to re-invent the wheel as much of the work had already been done before I arrived," commented Ms Bruce. "Now it is about delivery - specifically in healthcare.
"We have identified which brokers we want by getting groups of our key brokers together to talk about
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