Solution aims to improve service
EG Solutions is targeting the UK broker and insurer market with its new integrated call centre solut...
EG Solutions is targeting the UK broker and insurer market with its new integrated call centre solution.
The solutions management provider has developed its operational intelligence software suite to provide an improved service to customers and brokers, and build relationships with back-office teams.
Elizabeth Gooch, CEO at EG Solutions, said by tracking production and efficiency, both the broker and end customer experience could be improved. "In addition to the full performance management and
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