FSA "gets tough" on PPI mis-selling
Regulator announces new measures to ensure better treatment of consumers
The Financial Services Authority (FSA) has announced a package of what it describes as "tough measures" to protect consumers in the Payment Protection Insurance (PPI) market and ensure they are better treated when buying PPI or complaining about it.
Firms representing more than 40% of face-to-face sales in the Single Premium Unsecured Personal Loan PPI market have agreed to review these sales and redress those consumers identified as mis-sold.
The FSA said the new measures would tackle the key
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