GI and pure protection complaints soar
Complaints about general insurance intermediaries have also increased
Complaints about general insurance and pure protection have increased by 19% to 334,443 in the first half of 2009, compared to the previous six months, according to the Financial Services Authority (FSA).
The FSA’s latest aggregate complaints statistics show that overall complaints about general insurance and pure protection have increased since H1 2006. This category includes complaints about payment protection insurance.
Complaints about general insurance intermediaries have risen to 144,751
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