Complaints about GI intermediaries on the rise
The number of complaints against general insurance intermediaries has increased by 1,000 to 144,975 in the second half of 2009, compared to H1 2009, according to FSA figures.
The Financial Services Authority's aggregate complaint statistics, which are published every six months, shows that the number of complaints closed by general insurance intermediaries has fallen from 145,829 in H1 2009 to 125,723 in H2 2009.
Some 118,530 of general insurance intermediary complaints were closed within eight weeks, compared to 131,644 in H1 2009, while 42,100 were upheld in H2 2009 (H1 2009: 47,447).
According to the report, the amount of redress paid by the sector, for complaints
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Broker
Blog: The compliance threat to M&A
Jill Hambley, managing director of Insurance Compliance Solutions, tackles the compliance basics smaller brokers must keep front of mind before listing a business for a potential sale to make sure any deal doesn’t end up on the scrapheap.
Howden consolidates Birmingham offices into one
Howden has consolidated multiple Birmingham offices into one central hub, with over 120 insurance advisors.
Circle expands again in 2024 financial year
Circle 1991, the holding company for Circle Insurance Services, grew turnover by 4.8% in the year ended 30 April 2024, a Companies House filing has revealed.
Jensten partners with financial networking club empowering women
Jensten has teamed up with investment networking club Frankie’s to share expertise and insights with members.
IFB launches campaign to tackle paid-ad spoofing scams
The Insurance Fraud Bureau has launched a national campaign aimed at the multi-million pound problem of paid-ad spoofing claims scams, as it revealed that victims could be facing up to £13,000 in unsolicited fees.
London market wholesale broker launches construction division
Evolin Broking has launched a construction division with the appointment of Steve Downing as head of construction.
Clear hires ex-JLT and Miller exec to lead on M&A
The Clear Group has appointed Oscar Holloway as its first managing director, M&A.
Business Property Relief changes – mitigating the impact on owner-managed brokers
In the first of a three-part series focused on the fallout from the 2024 Labour Budget, Stephen Kenny, head of private client at PKF Littlejohn, outlines the changes to Business Property Relief and how broker-owners should consider responding.