E-commerce: Failing to enforce 'leaver' processes risks giving access to competitors
Brokers could be leaving their client database wide open to attack from competitors by not implementing effective staff exit strategies, according to industry experts.
Following a number of high-profile defections across the market, concern has been raised that former staff could still have access to around 20 insurer extranets as well as log-in details for premium finance extranets.
Staff leaving a brokerage may be subject to a restrictive covenant but chief executive of Evolution, Paul Upton, said: "Prior to departure, an employee has full access to all client records and afterwards there may still be sensitive information available from third-party systems
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