Broker satisfaction with insurers remains high, survey says
Broker satisfaction with insurers has remained stable over the past five years and seen an increase for commercial lines, according to an annual survey carried out by General Insurance Market Research within Aura (Gimra).
The 2011 survey, conducted over the phone by Harris Interactive on behalf of Gimra, requires over 700 brokers to rate 13 of the UK's leading insurers.
It was found that 81% of respondents are satisfied, and that 77% are satisfied with commercial lines insurers, up 3% from 2010's result.
The results also revealed that the areas in which brokers believe insurers could most improve are competitive premiums, flexibility of underwriting and flexibility at renewal.
Frances Green, research director at
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk