Barclays overtakes Lloyds as biggest PPI offender
Barclays Bank has overtaken Lloyds TSB as the source of the most payment protection insurance (PPI) complaints, according to figures from the Financial Ombudsman Service (FOS).
The watchdog revealed that, for the first six months of 2012, 19,522 people complained about PPI products sold by Barclays.
This is up from the 12,862 new complaints recorded in the same period of 2011.
In total, the FOS received 135,170 new complaints in the first half of 2012, and 85,562, or 63%, of these concerned PPI.
Lloyds TSB dropped to second place in the PPI complaints table, with 9,493 new complaints received in the first half of this year – a significant drop from the 16,965 recorded
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