Professionalism: insurers need to regain public trust
It is insurers, not brokers, who should be striving to become more professional to regain the public’s trust, according to an online discussion.
Members of the Insurance Age LinkedIn group responded to Alasdair Stewart’s views on chartered status, which he said could be used to improve the image of brokers among a public who see insurance as being “lumped in with banks”.
However, Ian Herring, commercial account handler at Sutcliffe Insurance Brokers, said: “I think Mr Stewart is missing the point.
“It is insurers who need to regain public trust, not the brokers. It is insurers who are perceived to take clients’ money while not paying
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