Brokers round on Aviva for "swingeing" approach to fleet

Silver fleet cars in car park

Aviva has been criticised by brokers for assuming a "broad-brush approach" to its commercial fleet business and cutting profitable lines.

Insurance Age understands that Aviva is looking to reduce its exposure to some £100m of commercial fleet business over the next 12 months. 

According to its latest half-year 2013 results, Aviva posted a combined operating ratio (COR) of 113% for commercial motor, markedly worse than the 101% recorded for the same period last year. It also recorded a commercial motor COR of 106% for its full-year 2012 results.

And a number of brokers, who asked not to be named, have been left frustrated at how

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Q&A with Andrea Wells of Premium Credit

Andrea Wells was recently recruited from Broker Insights by Premium Credit for its newly created role of head of regions and networks. In a Q&A with Insurance Age she shares her insurance market experience and plans for growing the business with brokers.

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