Biba calls for end to insurance "information overload"
Biba executive director criticises "reams and reams" of information that "overwhelms" customers.
The British Insurance Brokers' Association (Biba) has called for an end to "information overload" for insurance customers.
As part of the trade body's submission for the Chancellor's Autumn Statement, Biba urged the government to "create a more competitive regulatory environment".
Biba executive director, Graeme Trudgill, said: "One of the regulatory issues that we are looking at is information overload for customers.
"When you collect your medication from a pharmacist, you are given a small, on
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