Brokers struggling following SSP outage

Datacentre

Outage will have long-term implications according to brokers as SSP admits on Wednesday morning that it is "unable to provide a further update".

Brokers have criticised the lack of progress made by SSP following the outage at its Solihull Data Centre which is continuing today.

Some brokers have complained of no access to emails, records and contact details to clients since Friday.

No further update
SSP said in a statement to brokers on Wednesday morning obtained by Insurance Age: "We have continued to make progress and are doing all we can to restore full service, but are unfortunately unable to provide any further update at this point in

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

Review of the Year 2024: Hedron Network’s Duncan Pagan

Duncan Pagan, consultancy services director at Hedron, reflects on frown-inducing M&A; weighs up the tangible benefits-to-burden ratio when it comes to regulation; and would love to see the Hedron brand atop the Pyramid Stage at Glastonbury.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: