SSP tries to restore service in alternate site

data-optical-fiber

Software house said it was focusing on completing the unpacking of data as quickly as possible.

SSP has informed users that it is moving its service to an alternate site in West London instead of its Solihull Data Centre.

In a statement seen by Insurance Age, Laurence Walker group chief executive confirmed the decision late on Sunday evening.

He reported that technicians had unpacked the backup data for approximately 50% of customers and that work continued to complete this task.

Alternate site 
Walker said: "Since we made the decision in the early hours of this morning [4 September] to

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

Review of the Year 2024: SSP’s Martyn Mathews

Martyn Mathews, MD of SSP Broker reflects on disappointing vote-winning rhetoric, renaming the NEC the Mathews Arena, and asks whether the FCA might roll back a little on some of the principles of Consumer Duty and Fair Value

Polaris at 30 – Jackie Childs

In the concluding instalment of Polaris at 30, senior business analyst at the insurance industry-owned organisation Jackie Childs rounds up the progress on digital trading moving from monthly personal lines updates sent out on floppy discs to the new era of risk and rating dexterity that can only be supported electronically.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: