Biba teams up with Mactavish on resolution scheme
Trade body says scheme was developed in response to brokers' demands and deals with resolution of large and complex claims.
The British Insurance Brokers’ Association (Biba) has launched a resolution scheme for large and complex claims through the insurance governance firm Mactavish.
The trade body stated that the new scheme, Mactavish Claims Guidance & Resolution, is a service for brokers and policyholders, adding that the aim was to provide access to a neutral evaluation of the merits of a complex claim at an early stage and to help navigate a pathway from incident to resolution.
Brokers
According to Biba the
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