Discovering new frontiers

A constantly changing technological landscape means that insurers and brokers are having to find new ways of conducting business to stay ahead of the competition. Ken Hutchinson explains how e-business can help brokers strengthen their position in the market

The industrial revolution changed the way the world worked, and the internet revolution has changed the way the world communicates - including interaction between insurers and brokers.

Insurance company extranets are a great way to advance the aims of intermediaries in the competitive small to medium-sized enterprise (SME) market. They accelerate the sales process, ease the administration of policies, reduce errors and drive down costs. They also support broker marketing efforts - in commercial

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