Are your staff the best of the best?
Much of the focus of Financial Services Authority regulation has been on staff training and competence. Ian Jerrum offers his thoughts on how best to keep on top of the issue
Brokers have spent much of 2004 preparing for regulation by the Financial Services Authority (FSA). In just a few months' time, the balance will shift from affirmation to demonstration and brokers will need to begin substantiating the claims made in their applications. The danger is that this year's preoccupation with form filling has actually diverted resources from some of the key areas requiring attention and investment to put compliance into practice. The most obvious example of this is
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