Brokers unimpressed by insurers’ mid-market claims service, survey finds
Only five insurers received net positive scores.
Only Chubb, Hiscox, AIG, Amlin and Axa have been rated with positive scores for their claims service in the mid-market, according to research from Gracechurch Consulting.
The consultancy's Mid-Market Claims Report collated responses from 180 commercial insurance claims brokers across the UK.
The respondents dealt with claims up to £100,000 on behalf of medium sized corporations and in total supplied over 500 insurer ratings for the research.
Pretty weak
"The most striking finding from the study
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