FCA to look at dual pricing
Regulator details the need for firms to "further improve both competition and their standards of treatment for existing customers" in its Business Plan for 2018/19.
The Financial Conduct Authority (FCA) is looking into the issue of dual pricing, according to its Business Plan for 2018/19.
The regulator stated it will continue work on pricing practices in retail general insurance.
It said: “If competition is working well in a market, it should not overly disadvantage existing customers over new customers.
“While many firms have made progress in putting customers more firmly at the centre of their business models, they need to further improve both
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