FCA to tackle dual pricing in general insurance market study
Chief executive highlights it will consider “all possible remedies” to make the market work for consumers.
The Financial Conduct Authority (FCA) has launched its investigation into how insurers charge home and motor customers.
The move delivers on the promise made last month after the industry was slammed by Citizens Advice in a dual pricing super-complaint.
Citizens Advice had hit out against the mobile, broadband, home insurance, mortgages and savings industries for overcharging loyal customers and ripping off consumers.
Commitment
The regulator had previously proposed “discovery work” on
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