NIG extends broker training programme with new courses
The insurer said Connect for Brokers is designed to help brokers build a customer-centric culture across their organisation.
First Academy, NIG’s club for its top independent brokers and their staff, has expanded its training programme for 2019.
The club offers soft and technical training for people at all levels of experience to add to their professional skills and knowledge.
The insurer, which is part of the Direct Line Group, noted that the new content, Connect for Brokers, is partly based on its own internal training programme and built around three leadership courses and five modules for customer-facing staff.
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