Saga says renewal pricing strategy change “aligned with FCA goal”
The provider announced yesterday that it will offer three year fixed price insurance to customers as it seeks to increase loyalty and arrest profit downturn.
CEO for Saga’s broking division, Gary Duggan, has revealed that the business was looking to change strategy on dual pricing ahead of the Financial Conduct Authority investigation which was launched last year.
In an exclusive interview with Insurance Age Duggan commented: “I started in January last year and spent the first six months looking at strategy.
“The market is changing significantly. We had to think about how to respond”
Duggan noted that the development of three year fixed pricing in
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