Swinton awards contract to Kingston Communications
Swinton has awarded a £3m contract for the provision of inbound and outbound call services to Kingst...
Swinton has awarded a £3m contract for the provision of inbound and outbound call services to Kingston Communications. Swinton is hoping to make savings on outbound calls of up to £250,000 a year, as well as increase sales. The new technology is designed to increase conversion rates by routing incoming calls from '0800' numbers to the branch closest to the potential customer's house.
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