WNS: brokers 'unloved' by present claims partners

Most brokers feel 'unloved' and dissatisfied with their claims management service, said WNS Assistan...

Most brokers feel 'unloved' and dissatisfied with their claims management service, said WNS Assistance as it aimed to target the sector with a new proposal.

The motor claims management specialist's new initiative, Boss - broker one-stop service - will service its existing brokers and aim to snare new provincial broking customers. Consisting of three on-the-road managers, the broker services team will be supported by a broker services co-ordinator at the WNS head office in Ipswich.

Tim Rankin, WNS

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