Take action now, and keep smiling

All my working life, I have had the pleasure of dealing with the broking community and apart from a ...

All my working life, I have had the pleasure of dealing with the broking community and apart from a brief period in the 90s, it's been a good experience. I enjoyed your company, admired your capacity to survive and prosper, and recognise the huge role that you have played in being the public face of the industry.

Your position has always been a difficult one, sitting between the huge global insurers and the customers. You have always had to bear the good and bad news from the industry. You

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