Inert bodies

This month, three representatives from professional institutions anda marketing expert get together to evaluate - and criticise - the role andperformance of the insurance industry's various trade associations

Are trade associations and professional bodies doing enough to helpthe industry?

ND: What disappointments me about the ABI is that a few years ago theirspokespeople were in the press demonstrating what the insurance industrywas doing for the consumer. But where have they been during the last roundof floods? The only references I have seen about the ABI recently have hadnothing whatsoever to do with the business of insurance and how it relatesto customers.

MR: There is a role for trade bodies to